Meet the Staff

John Yasik
John Yasik, CIC

President & Senior Insurance Advisor

John began his insurance career in 1983 with The Travelers Insurance Company. In 1991, he joined Poland & Sullivan Insurance as a commercial insurance advisor. John became President and equal stockholder along with his business partner Andre Hoeschel in 2003. John’s primary duties today still consist of providing insurance advice to our commercial customers. The designation of Certified Insurance Counselor (CIC) was conferred upon him in 2005 by The National Alliance for Insurance Education & Research.

John has served on regional producer councils for Travelers and C. N. A Insurance Companies. Since 1989, he has also served as an instructor at the University of Delaware’s Small Business Development Center.

In 2007, John was elected as Chairman of the Delaware Association of Insurance Agents & Brokers (DAIAB) and was recognized as the 2007 Delaware Insurance Agent of the Year later that year. In addition, in 2008, John was awarded the highest honor possible by the Pennsylvania, Delaware, and Maryland Independent Insurance Agents Group for his work in creating the DAIAB.

John is a life long resident of Delaware having graduated from Archmere Academy and the University of Delaware. John and his family live nearby in Avondale, Pennsylvania. — Back to Top —

Andre Hoeschel
Andre Hoeschel, ChFC®, CLTC

Vice President & Senior Advisor

Andre has been a frequent voice and contributor of the Business Section in the Wilmington News Journal. He is available to speak at Business and Club meetings on a variety of interesting and timely topics.

He resides in Hockessin, Delaware with his family and is active in several community events.

  • University of Delaware, Business Administration, 1985
  • Chartered Financial Consultant designation from The American College, 2001
  • Certified Long-Term Care designation, 2006
  • Recognized by the American Association for Long-Term Care Insurance as a National Leader and the top ranked agent for Long-Term Care in the State of Delaware

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Jim Herbert, CIC
Jim Herbert, CIC

Operations Manager

A 1979 graduate of Virgina Tech's Business School, Jim has three distinct roles. He functions as the Department Manager for the Personal Insurance Department. He acts as the Company Controller, handling all of the finances and related tasks. And, finally, he handles all of the Human Resources responsibilities. He has spent over 30 years in the insurance industry and has earned his Certified Insurance Counselor (CIC) designation.

Whenever you are meeting with your Personal Insurance Advisor, feel free to ask for Jim. He would be happy to meet with you to see how you are doing and to make sure your personal insurance needs are being met. — Back to Top —

Personal Lines Advisors

Lynne Riches
Lynne Riches

Senior Personal Insurance Advisor

Lynne has been with Poland & Sullivan since 1988. Her entire service with the agency has been spent in the Personal Insurance Department. While she is familiar with all of the companies we represent, she knows Travelers “inside & out.” Give Lynne a call or send her an e-mail. She would be happy to discuss the best way to protect your personal assets and give you a better buy for your money. — Back to Top —

Missy LaMonaca
Missy LaMonaca

Personal Insurance Advisor

Missy has been in the insurance industry for over 15 years and has spent the last 2 years of her career with Poland & Sullivan. She excels in writing High Valued Homes and the luxury vehicles that go with them. Give Missy a call or send her an e-mail. She would be happy to give you a quote on your million dollar home and the autos that fill up your three-car garage. — Back to Top —

Teri Pierce
Teri Pierce

Personal Insurance Advisor

Teri has been in the insurance industry for over 17 years and has spent the last 3 years of her career with Poland & Sullivan. She excels in writing Older Homes, Rental Properties, and Excess Liability. Give Teri a call or send her an e-mail. She would be happy to try and secure coverage on your hard to insure properties. — Back to Top —

Pam Mullin
Pam Mullin

Executive Assistant & Receptionist

After a successful career in the banking industry, Pam joined Poland & Sullivan in 2007. She is usually the first person with whom you will speak when you call in or the first person you will see when you stop by to visit with us. She keeps all the parts of the Personal Insurance Department (and the agency) moving in sync, assisting the Personal Insurance Advisors and making sure our agency clients receive the proper attention to their needs. She also assists the agency management team on special projects. Give Pam a call or send her an e-mail. She would be happy to arrange a tour of the common areas of our agency. — Back to Top —

Commercial Lines Advisors

Rebecca L. Leote, CISR
Rebecca L. Leote, CISR

Customer Services Representative

Rebecca has been working in the insurance industry for 30 years. The majority of her work has been in Commercial Lines. Rebecca joined the staff of Poland & Sullivan Insurance in 2002 as a Customer Services Representative working with businesses large and small. She obtained her State of Delaware insurance license in 1982 and is authorized to provide counsel on Property, Casualty, Surety, Marine, Transportation, and Auto and Homeowners insurances. She earned her Certified Insurance Service Representative (CISR) designation in June of 2000. — Back to Top —

Heather Chickadel, CISR
Heather Chickadel, CISR

Customer Services Representative

Heather is a licensed insurance agent and has been a commercial lines customer services representative for Poland & Sullivan Insurance since 2005. She also provides insurance counsel to many of our small business customers.

She started her insurance career in 2001 where she handled many of the same responsibilities. Heather has been recognized during her career numerous times for outstanding customer service. She earned her Certified Insurance Service Representative (CISR) designation in May 2003. — Back to Top —

Financial Services Advisors

Dina M. Hughes
Dina M. Hughes

Licensed Agent & Financial Services Assistant

After a successful career in the Nursing Home field, Dina joined Poland & Sullivan in 2005. She is licensed in Health, Life, Disability and Long-Term Care. Her expertise in the medical field gives her a unique ability to recommend the best Health coverage and Long-Term Care options for clients. Dina’s specialized healthcare experience allows her to provide the exceptional service to our Group Health clients and Individual clients, should issues arise. — Back to Top —

Nancy S. Short
Nancy S. Short

Licensed Agent & Financial Services Assistant

Nancy returned home to Delaware after many years in Florida. She has been in the insurance industry for over 20 years beginning her career with the former Continental American Life Insurance Company and brings her expertise in sales and service to our customers. She is licensed in Health, Life, Disability and Long-Term Care and excels in Life and Disability insurance. Take advantage of Nancy’s skills so that she can provide you (as well as those clients with challenging health issues) with the most affordable life insurance quotes available in the market. — Back to Top —

Travelers C N A Harleysville Travelers Donegal Blue Cross/Blue Shield of Delaware John Hancock Aetna Travelers MetLife Nationwide Financial Zurich Travelers Trusted Choice Delaware State Chamber Delaware Insurance Agents & Brokers Member

    Personal Claims Numbers

  • All Risks

    800-588-7400

  • Arrowhead

    800-453-5610

  • DairyLand

    800-338-2487

  • Donegal

    800-877-9006

  • Fair Plan

    800-462-4972

  • Foremost

    800-527-3907

  • Harleysville

    800-892-8877

  • JC Taylor

    800-345-8290

  • Main Street America

    877-425-2467

  • Peninsula

    800-492-1205

  • Progressive

    800-274-4499

  • Travelers

    800-252-4633

  • Travelers (Flood)

    800-356-6670

  • Viking

    800-334-0090

  • Westfield

    800-732-0050

    Commercial Claims Numbers

  • C.N.A.

    877-262-2727

  • Donegal

    800-877-9006

  • Harleysville

    800-892-8877

  • Main Street America

    877-425-2467

  • Travelers

    800-238-6225

  • Westfield

    866-937-2663

  • Zurich

    800-987-3373

“ Our goal is to provide financial security through quality insurance & investment products characterized by value.” - John Yasik & Andre Hoeschel