Customer Reviews

I called on a busy Monday morning and requested some important changes to my homeowner policy and needed the changes quickly. Missy Simpson contacted the underwriter and the changes were completed within 24 hours!!! Incredible customer service Missy! I am a new customer with Poland & Sullivan and I am very impressed.

Missy is truly phenomenal and by far the best insurance advisor I have ever worked with. From the very beginning, she has gone above and beyond to make sure every detail is handled with care and professionalism. What really sets her apart is her availability no matter when I reach out, Missy is always there to answer questions, explain options clearly, and provide guidance that makes me feel confident in my decisions. She works quickly and efficiently but never rushes you. She takes the time to make sure everything is done right the first time and consistently finds ways to save me money while still ensuring I have the best coverage possible. Her knowledge of the industry is second to none, and she makes what can often be a stressful process feel simple and stress-free. I can honestly say I’ve never had an insurance advisor as good as Missy. She treats you like more than just a client she truly cares, and it shows in every interaction. Poland and Sullivan are very lucky to have her on their team, and I feel fortunate to have found her. If you’re looking for someone who is professional, reliable, dedicated, and simply the best at what she does, look no further than Missy.

Poland & Sullivan has been my insurance broker since 2022. When I was shopping for Insurance after moving from North Carolina, Jonathan patiently went through the Policy to help me get just the coverage I needed. Since then, Becky Husfelt has faithfully and reliably handled all my questions and needs. I feel they have gone beyond and above in responsiveness, and helping me get excellent coverage for the lowest price and in all aspects of service.

Always helpful and courteous. Never had a problem in all the years of doing business with them

This company completely responsive and the agent excellent. Even the people who handle the phones and admin are very solicitous and kind

Poland and Sullivan made the process of obtaining home insurance super easy being a first time home buyer. The staff was friendly and provided helpful information!